Colmex Pro Limited (or "we", "us", "Colmex Pro", “the Company”) is Cyprus Firm which provides investment services to its clients. The Company must possess personal data (including sensitive personal data) so that it can provide these services. The Company is proud in maintaining strong and professional relationships with our clients and other stakeholders (“the data subject” or “you”). Hence, we put emphasis in respecting and supporting each person’s right to privacy.
When you apply for or maintain a trading account with Colmex Pro, we collect personal information about you for business purposes, such as evaluating your financial needs, processing your requests and transactions, informing you about products and services that may be of interest to you and providing customer service.
It also includes information such as follow:
This information is collected when you:
Third party disclosures may include sharing such information with our group companies, affiliates or non-affiliated companies that perform data processing and support services for your account or facilitate your transactions with Colmex Pro, including those that provide professional, legal, technological, processing payments or accounting services to Colmex Pro. Third parties are required to maintain the confidentiality of such information and to use your personal information for the purposes that Colmex Pro dictates and within the ambit of the applicable laws.
Also, we may share personal information with any competent law enforcement body, regulatory, government agency, court or other third party where such disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights or (iii) to protect your vital interests or those of any other person.
Entering into and performing the contract with you: If you have a Colmex Pro trading account or have registered to the website or have applied for our services, our legal basis for processing your personal information is that it is necessary for the performance of Colmex Pro terms and conditions, and to provide our services to you. With respect to a trading Colmex Pro account, this includes facilitating access to our platform, processing payments and executing trades.
We process your personal information, necessary for us to comply with our legal and regulatory obligations, and also where it is necessary, for legitimate interests we have in conducting our business. These include without limitation:
Data subjects, according to their place of residence, in EU and/or other regions, are inter alia entitled:
Any such requests to exercise your rights under GDPR (“request”) should be submitted in writing to: [email protected]. If you make a request, we have 1 (one) month to respond to you, unless the request is particularly complex or you have made a number of requests. In this case, we will notify you within 1 (one) month of the receipt of your request and keep you updated. Individuals also have the right to complain about the use of their personal information to the Supervisory Authority which in Cyprus is the Office of the Commissioner for Personal Data Protection. For more detailed information please refer to the following website: http://www.dataprotection.gov.cy.
Cookies are tiny pieces of data that are sent to your computer by a website and stored on your computer. Cookies are non-executable and cannot be used to install malware. They allow websites to recognize visitors when they return and include basic information about them that is checked and updated every time you visit the website.
Some of the cookies that Colmex Pro sets when you visit any of our websites are essential to the working functionality of the website.
Performance cookies are another type of cookies used to provide with you a better user experience and to improve how content on our website is presented.
Marketing cookies are also set usually by third party advertising networks, to ensure we are providing you with targeted adverts more relevant to you and your interests. If you do not want to receive nonmandatory cookies, you can manage your preferences. If you use our web services without blocking cookies, you are actually consenting to the cookies.
We use appropriate technical and organizational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. In particular, we:
The period for which we will retain personal information will vary depending on the purposes that it
was collected for, as well as the requirements of any applicable law or regulation. The retention of
your personal information will be subject to periodic review. We may keep an anonymized form of
your personal information, which will no longer refer to you without time limits, to the extent that we
have a legitimate and lawful interest in doing so.
If you have a trading account with Colmex Pro, we will store your personal information for as long as you maintain that account, and after you cease holding an account, for as long as we are required to by applicable laws and regulations.
Our services are not available for users under the age of 18 (a “minor”). We do not knowingly collect
personal information from or about minors. If you are a minor, you should not download or attempt
to use any of our services nor provide any personal information to us.
If we become aware that a minor has shared any information with us, we will delete such information. If you have any reason to believe that a minor has shared any information with us, please contact us at [email protected].
The Policy will be reviewed from time to time, in order to take account of changes to our operations
or practices and to make sure it remains appropriate to any changes in law, technology and/or the
business environment. Any personal information held, will be governed by our most current Policy.
welcomed and should be addressed to us at
Trading in financial instruments involves risks and you may lose your entire investment
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